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  • A/C Units & Fire Places(3)
1 Twinstar Fireplace Insert Will Not Heat

These fireplaces have a child lock feature that will cause the unit to appear turned on but will not heat. Here are the steps to turn on/off this child lock. 1. Turn the unit on. 2. Press and hold the power button for approximately 10 seconds, the logs lights…

2 What to check on A/C units

If you get a call about an A/C unit you need to check A/C cords, breakers/connections, ensure extension cords are not used, check user setting and have the caller use an IR temp thermometer for cooling checks.